TY - BOOK AU - MICHELLI,JOSEPH A. TI - THE STARBUCKS EXPERIENCE:5 PRINCIPLES FOR TURNING ORDINARY INTO EXTRAORDINARY SN - 70636761 U1 - 658 MIC PY - 2006/// CY - NEW DELHI PB - TMH KW - STARBUCKS COFFEE COMPANY,SUCCESS IN BUSINESS MANAGEMENT,STRATEGIES,BUSINESS PHENOMENON N1 - MANAGEMENT N2 - HOW DID STARBUCKS TURN A CUP OF COFFEE INTO WORLD WIDE BUSINESS PHENOMENON WITH UNIQUE ACCESS TO STARBUCKS PERSONNEL AND RESOUCES AUTHOR OF THIS BOOK ISOLATED THE 5 KEY LEADERSHIP PRINCIPLES THAT TRANSFORMED AN ORDINARY IDEA INTO AN EXTRAORDINARY EXPERI ER -