TY  - BOOK
AU  - SHEARER, CLIVE 
TI  - PRACTICAL CONTINUOUS IMPROVEMENT FOR PROFESSIONAL SERVICES
U1  - 658.562 
PY  - 1996///
CY  - NEW DELHI
PB  - MCGRAW HILL
KW  - PRACTICAL CONTINUOUS IMPROVEMENT FOR PROFESSIONAL SERVICES
KW  - QUALITY CONTROL
N1  - SYSTEMS SALES; SYSTEMS SALES1028/27.1.97; 1028/27.1.97
ER  -