TY  - BOOK
AU  - SHANKAR, RAVI ED. 
TI  - SERVICE MARKETING
U1  - 658.802 
PY  - 1993///
CY  - NEW DELHI
PB  - MANAS PUB.
KW  - SERVICE MARKETING
KW  - MARKETING MANAGEMENT
N1  - RAVI BOOK; RAVI BOOKS18677/17.9.93; 18677/17.9.93
ER  -