TY - BOOK AU - Peppers, Don AU - Dorf, Bob AU - Rogers, Martha TI - The one to one field book, the complete toolkit for implementing a 1 to 1 marketing program SN - 9780385493697 U1 - 658.812 PY - 1999/// CY - New York PB - Currency Doubleday KW - Marketing KW - Relationship KW - Market segmentation KW - Consumers KW - Preferences N2 - "The One to One Fieldbook shows exactly how to apply a 1 to 1 marketing strategy on a day--to--day basis. It is a complete toolkit for corporations and small businesses to help them operate in our new interactive age." ER -