TY  - BOOK
AU  - Birla, Madan 
TI  - Fedex Delivers:  how to worlds leading shipping company keeps innovating and outperforming the competition
SN  - 9788126506569
U1  - 388.044 
PY  - 2005///
CY  - New Delhi
PB  - John Wiley & Sons
KW  - Federal Express Corporation Management
KW  - Express service  Management
KW  - Customer Relationship Management
ER  -