TY  - BOOK
AU  - Smith, Tim
TI  - Loyalty-based selling : the magic formula for becoming the #1 sales rep
SN  - 9780814471043
U1  - 658.812 
PY  - 2001///
CY  - New York 
PB  - AMACOM
KW  -  Elevate relationships
KW  - friendships
KW  - Convert customer loyalty
KW  - Creative and effective techniques
N2  - "Tim Smith became the #1 sales rep for his company at age 24, and has earned that distinction ten times.  He is currently a sales rep and field sales trainer at Stryker Corp., where he recently set an all-time record for annual sales, topping more than 2,400 other reps worldwide.  He lives in Grand Rapids, MI with his wife and two children. He may be reached at ."
ER  -