TY  - BOOK
AU  - Mohanty R P & Lakhe R R 
TI  - Tqm In The Service Sector
U1  - 658.4013 
PY  - 2002///
CY  - mumbai
PB  - Jaico Publishing House
KW  - Tqm In The Service Sector
KW  - Quality Management
N1  - SYSTEM SALES913/02-02; 913/02-02
ER  -