TY - BOOK AU - Jampani; Suchitra; A Traditional Business Surviving Threats From The External Environment.; Nutan Mumbai Tiffin Box Suppliers; Service TI - Mumbai s dabbawalas -An Entrepreneurial Success Story U1 - 338.04 PY - 2004/// CY - Hyderabad PB - ICMR KW - A traditional business surviving threats from the external environment N1 - Leadership N2 - The Dabbawalas who provide a lunch delivery service in Mumbai have been in the business for over 100 years. In 1998; Forbes Global magazine conducted an analysis and gave them a Six Sigma rating of efficiency. The case examines how the Dabbawalas oper ER -