TY - BOOK AU - Subhadra K; Change Management; Icici; Financial Services TI - Change Management @ Icci U1 - 658.3 PY - 2002/// CY - Hyderabad PB - ICMR KW - change management; Industrial Credit and Investment Corporation of India; ICICI; development finance institution; K.V. Kamath; managing director; chie N1 - Human Resource Management N2 - The case examines the process of change management at the Industrial Credit and Investment Corporation of India (ICICI); a leading development finance institution; after K.V. Kamath took over as managing director and chief executive officer in May 1996 a ER -