TY - BOOK AU - BURLTON,ROGER T. TI - BUSINESS PROCESS MANAGEMENT:PROFITING FROM PROCESS SN - 817635-542-9 U1 - 658.4063/BUR PY - 2001/// CY - NEW DELHI PB - TECHMEDIA KW - MANAGEMENT,BPM,BUSINESS,ORGANIZATION,TECHNOLOGY N2 - Business processes are the production lines of the new economyThis book shows you how to deliver integral processes and helps you build a fully process-managed enterprise. The Process Management Framework provides the strategic guidance and tactical steps to make the switch. Encompassing eight phases,For each phase, this book provides detailed descriptions of the steps, their inputs, outputs, guides, and enablers, as well as the tricks, traps, and best practices learned by experienced practitioners ER -