TY  - BOOK
AU  - Dale, B.G.
AU  - Wiele Ton Van Der
AU  - Iwaarden Jos Van
TI  - Managing quality
SN  - 9788126522460
U1  - 658.562 
PY  - 2009///
CY  - New Delhi
PB  - Blackwell Publishing
KW  - Quality control
KW  - Quality management
KW  - Total quality management
ER  -