TY  - BOOK
AU  - Hayler, Rowland
AU  - Nichols Michael D
TI  - Six Sigma for Financial Services
SN  - 9780071470377
U1  - 658.562 
PY  - 2007///
CY  - New York
PB  - Mc Graw-Hill
KW  - Quality control
KW  - Quality management
KW  - Six sigma
ER  -