TY  - BOOK
AU  - Chang, Y. S.
AU  - Labovitz George
AU  - Rosansky Victor
TI  - Making Quality Work : : a leadership guide for the results driven manager
SN  - 9780939246540
U1  - 658.562 
PY  - 1992///
CY  - Essex Junction
PB  - Oliver wight publication 
KW  - Total quality management
ER  -