TY  - BOOK
AU  - Burns, Clarence
TI  - Building Your Organizations Tqm System: the unified total quality model
SN  - 9780873894227
U1  - 658.562 
PY  - 1997///
CY  - Milwaukee
PB  - ASQC Quality Press
KW  - Quality Control
KW  - Management
KW  - Total Quality Management
ER  -