TY  - BOOK
AU  - ROYPORT, JEFFREY F, JAWORSKI, BERNARD J 
TI  - BEST FACE FORWARD
U1  - 658.812 
PY  - 2004///
CY  - BOSTON
PB  - VAIBHAV BOOK CENTRE
KW  - BEST FACE FORWARD
KW  - CUSTOMER RELATION
N1  - 17822; 17822
ER  -