TY - BOOK AU - MADIGAN, CHARLES, MARTINEZ , ARTHUR , C. TI - HARD ROAD TO THE SOFTER SIDE U1 - 658.16 PY - 2001/// CY - NEW YORK PB - CROWN BUSINESS KW - HARD ROAD TO THE SOFTER SIDE KW - MISCELLANEOUS N1 - BOOK WORLD515; 515 ER -