TY - BOOK AU - CHALAPATHI , R. S. TI - DEVELOPING 6 SIGMA COMPETENCIES : DELIVERING WORLD-CLASS PRODUCTS AND SERVICES SN - 8174463097 U1 - 658.401 3 CHA PY - 2003/// CY - New Delhi PB - Excel books KW - nature of six sigma History of six sigma Quality and customer satisfaction Understanding six sigma performance six sigma performance Six sigma me KW - Quality management N2 - It describes how the science of six sigma is evolving and the different approaches tried by others.This will help readers to choose the one that suits best or evolve a new approach based on the understanding of different approaches ER -