TY  - BOOK
TI  - Decision making : 5 steps to better results
SN  - 9781591397618
U1  - 658.403 
PY  - 2006///
CY  - Boston
PB  - Harvard Business School Press
N2  - Contents

        The decision process : five key steps
        The context for success : setting the stage
        The framing challenge : what is the real problem?
        Alternatives : the source of superior solutions
        Evaluate the alternatives : finding the value of each option
        Make the decision : getting to agreement
        The uncertainty problem : how to deal with unknowns
        Human foibles : how to counter tendencies that can ambush your decision
        Organizational traps : the madness - and the wisdom - of crowds
        Toward a smarter organization : getting better at making decisions
        App. A : Useful implementation tools
        App. B : Financial tools for evaluating alternatives.


ER  -