TY - BOOK AU - Rao,P.C. AU - Sheffield,William ED - International Centre for Alternative Dispute Resolution. TI - Alternative dispute resolution: what it is and how it works SN - 8175340312 U1 - 347.09 PY - 1997/// CY - New Delhi, Delhi PB - International Centre for Alternative Dispute Resolution, Universal Law Pub. Co. KW - Dispute resolution (Law) KW - India N1 - Includes bibliographical references and index ER -