TY - BOOK AU - ANDERSON JAMES C , NARUS JAMES A , NARAYANDAS DAS , SESHADRI D V R TI - BUSINESS MARKET MANAGEMENT (B2B) SN - 9788131731635 U1 - 658.802 AND/NAR PY - 2011/// CY - NEW DELHI PB - PEARSON EDUCATION KW - MARKETING B 2 B (G-14) (G-51) N2 - The book discusses on smart market segmentation, critical analysis of customer value propositions, gaining new business, managing customers etc ER -