TY - BOOK AU - ICFAI PRESS TI - SERVICES MARKETING WORKBOOK U1 - 658.8 ICF PY - 2005/// CY - HYDERABAD PB - ICFAI PRESS KW - WORKBOOK , CASE STUDIES KW - MARKETING SERVICES (R-19) N2 - THIS BOOK CONSISTS OF MULTIPLE CHOICE QUESTIONS, SHORT CASES. IT ALSO HAS MODEL QUESTION PAPERS ER -