TY - BOOK AU - COLOMBO , GEORGE TI - CAPTURING CUSTOMERS.COM U1 - 658.84 PY - 2001/// CY - FRANKLIN LAKES PB - CAREER PRESS KW - CAPTURING CUSTOMERS.COM KW - E-BUSINESS N1 - DIAMOND BOOK CENTER2043/06.11.01; 2043/06.11.01 ER -