TY  - BOOK
AU  - Mukerjee Kaushik 
TI  - Customer Focus : The New Imperative - Vol.II
SN  - 8131401863
U1  - 658.812 MUK/CUS 3473 
PY  - 2006///
CY  - Hyderabad
PB  - ICFAI University Press
N1  - ICFAI 128 / 15.12.06
ER  -