Oakland on quality management

By:

Oakland, John S

Material type: Text

TextPublication details: Butterworth-Heinemann an imprint of Elsevier Oxford 2008Description: x, 476 pages: illustrations; 25 cmISBN:

9788131211946

Subject(s):

DDC classification:

658.401 OAK

Summary: "John Oakland's Total Quality Management became a classic when it was first published - now revised, Oakland on Quality Management is written in a logical and very practical style, supported by many real life case studies, reflecting the latest developments from leading exponents of Quality Management and Business Excellence. Through all this, Professor Oakland demonstrates how a quality or business excellence strategy can be applied in all activities to achieve world-class performance. Even the famous TQM model has been revised to reflect developments in the field and the growing importance of the so-called 'Excellence' frameworks."

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Symbiosis Institute of Business Management - Hyderabad General	General Book	658.401 OAK (Browse shelf(Opens below))	Available		SIBMH-B-3828

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"John Oakland's Total Quality Management became a classic when it was first published - now revised, Oakland on Quality Management is written in a logical and very practical style, supported by many real life case studies, reflecting the latest developments from leading exponents of Quality Management and Business Excellence. Through all this, Professor Oakland demonstrates how a quality or business excellence strategy can be applied in all activities to achieve world-class performance. Even the famous TQM model has been revised to reflect developments in the field and the growing importance of the so-called 'Excellence' frameworks."

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