Dealing With Difficult People

By:

Cava Roberta

Material type: Text

TextLanguage: English Publication details: JAICO PUB HOUSE AHMEDABAD 2008Description: 280ISBN:

9788179929209

Subject(s):

DDC classification:

152.4 CAV

Summary: THIS BOOK CONTAINS TECHNIQUES TO HELP WORKERS KEEP THEIR COOL IN A VARIETY OF SITUATIONS INCLUDING ANGRY CUSTOMERS, ANNOYING CO-WORKERS, SUBORDINATES, BOSSES ETC.

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Symbiosis Institute of International Business	152.4 CAV (Browse shelf(Opens below))	Available		SIIB-B-9072

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Previous	152.4 HBR Guide To Emotional Intelligence	152.4 BAV/SAI ANGER MANAGEMENT	152.4 BLA Attitude factor	152.4 CAV Dealing With Difficult People	152.4 JAY From Crippling Emotions to Can do Attitude!	152.41 SEG RAISING YOUR EMOTIONAL INTELLIGENCE	152.42 BON A New Religion ? H Puls	Next

THIS BOOK CONTAINS TECHNIQUES TO HELP WORKERS KEEP THEIR COOL IN A VARIETY OF SITUATIONS INCLUDING ANGRY CUSTOMERS, ANNOYING CO-WORKERS, SUBORDINATES, BOSSES ETC.

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