CRM at the Speed of Light : (Record no. 95856)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00502nam a2200169Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 131007s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780070439504 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Cutter | GRE |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Greenberg, Paul |
| 245 ## - TITLE STATEMENT | |
| Title | CRM at the Speed of Light : |
| Remainder of title | capturing and keeping customers in Internet real time |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc | Tata McGraw Hill |
| Place of publication, distribution, etc | New Delhi |
| Date of publication, distribution, etc | 2001 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxiii, 360 p. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | . |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Electronic commerce |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Barcode | Date last seen | Koha item type | Collection code | Shelving location |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Symbiosis Centre for Management and Human Resource Development | Symbiosis Centre for Management and Human Resource Development | 17/12/2002 | 395.00 | 658.812 GRE | SCMHRD-B-10569 | 25/02/2014 | Books | Text Book | General | |||||
| Dewey Decimal Classification | Symbiosis Centre for Management and Human Resource Development | Symbiosis Centre for Management and Human Resource Development | 30/09/2004 | 0.00 | 658.812 GRE | SCMHRD-B-13713 | 27/02/2014 | Books | Text Book | General | |||||
| Lost | Dewey Decimal Classification | Symbiosis Institute of Computer Studies and Research | Symbiosis Institute of Computer Studies and Research | 01/11/2002 | 395.00 | 658.812 REE | SICSR-B-8603 | 11/06/2025 | Books | ||||||
| Dewey Decimal Classification | Symbiosis Institute of Computer Studies and Research | Symbiosis Institute of Computer Studies and Research | 27/11/2003 | 395.00 | 658.812 GRE | SICSR-B-9629 | 23/03/2023 | Books | Reference | Reference | |||||
| Dewey Decimal Classification | Symbiosis Institute of International Business | Symbiosis Institute of International Business | 02/08/2001 | SYSTEMS SALES SERVICES | 395.00 | 658.812 GRE | SIIB-B-4287 | 20/12/2013 | Books | ||||||
| Symbiosis Institute of International Business | Symbiosis Institute of International Business | 20/03/2002 | CROSSWORD | 395.00 | 658.812 GRE | SIIB-B-4717 | 20/12/2013 | Books |