The one minute apology: a powerful way to make things better (Record no. 564983)

MARC details
000 -LEADER
fixed length control field 01109nam a2200229Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 160121s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780688169817
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 158.2
Cutter BLA
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Blanchard, Kenneth H.
245 #4 - TITLE STATEMENT
Title The one minute apology: a powerful way to make things better
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc William Morrow
Place of publication, distribution, etc New York
Date of publication, distribution, etc 2011
300 ## - PHYSICAL DESCRIPTION
Extent xi, 114 ; 22 cm
520 ## - SUMMARY, ETC.
Summary, etc "With his phenomenal bestsellers The One Minute Manager and Raving Fans, Ken Blanchard changed the way we approach management, leadership, and customer service. Now Blanchard, along with coauthor Margret McBride, presents a concept that, when implemented properly, is one of the most powerful actions for improving company and employee morale. This is also a book that can extend well beyond the business realm and can repair relationships that we thought were broken forever."
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Talking books
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Apologizing
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Excuses [Regret]
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Communication in management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Success in business
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Leadership
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name McBride, Margret
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Cost, normal purchase price Full call number Barcode Date last seen Koha item type
    Dewey Decimal Classification     General Book Symbiosis Institute of Business Management - Hyderabad Symbiosis Institute of Business Management - Hyderabad General 21/01/2016 1306.00 158.2 BLA SIBMH-B-2520 10/08/2022 Books