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Quality Without Tears :

Crosby, Philip B.

Quality Without Tears : the art of hassle free management - New York Mcgraw Hill International 1988 - xiii, 205 p.

ISBN: 0071002006

Subjects--Topical Terms:
Quality control
Qualtiy manageement
Total quality management

Dewey Class. No.: 658.562 / CRO

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